FAQ

1.Are Your Timberland shoes genuine?

We ensure that the sale of the shoes are genuine. May have some minor details, such as a little head, this does not affect the quality of shoes, please believe us, rest assured the purchase.

2.How to maintenance shoes?

1) Shoes if wet, stronghold of the newspaper in order to maintain the appearance of shoes, let the shoes air-dry naturally, avoiding direct sunlight or high temperature baking.
2) Shoes should avoid contact with solvents, acids, alkalis, oil, etc.. To maintain the replacement of more than two pairs of shoes, so shoes rest rotation.

3.What size should I order if I am in between sizes?

If you are in between sizes it is recommended by the manufacturer that you size down to the next whole size.

4.How to clean Timberland shoes?

1. Juice - salt water wash of the new fruit juice, sprinkle in some salt stains Department, Sheung Shui drops to dissolve after some time immersed in soapy water in to wash.

2. Perspiration - at 3% salt water solution of salt water.3 hours later, washed in water with soap. Can not be with hot water to prevent coagulation of proteins in the perspiration into insoluble material.

5.Why registered members?

1.only registered users can online ordering, enjoy the preferential price.
2.only registered users can login "member center", use more members of his shopping function, management information.
3.only registered users can give other register online friends of the message.

6.Do you have some discount?

We offer group discounts and wholesale purchase. From time to time, we will hold a number of promotional activities.If you want to purchase a lot,you can contact us.

7.Can I trust to shop on this website?

Many people are concerned about the security of online transactions. We can assure you of the safety of the shipping on our website as well as the quality of products sold. It is safe to shop here; we do not continue to have your payment information on the website after you shopping. We also do not provide your personal information to other parties.